Testimonials
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Great service!
Great communication
Always there to help! Highly recommend
Professional service and kept well informed of stages and requirements. Would highly recommend using this service by Ian Wilson Mortgages.
Very helpful 100% recommend, thank you Ian.
Ian and Lynn were very informative and helpful in helping me secure my mortgage, so easy and stress free, would highly recommend.
From my first contact dropping in at the shop on Gold Street, my mortgage application could not have gone more smoothly. Thanks to Ian and Lynn for their professionalism and competence.
Highly Recommend!!
Thank you again 🙂
We wanted to say a massive thank you for helping us purchase our new home and for the incredible quick turnaround. You both have been absolutely fantastic and we hope to use you again
Just wanted to say thank you, our remortgage has completed. We were very happy with the service we received from Ian. Very easy process and put our minds at rest from the beginning. Would highly recommend.
Fantastic service from Ian, Lynn & Michelle and I would definitely recommend the Mortgage Store, thank you.
Ian and the lovely ladies from The Mortgage Store have been absolutely incredible from start to finish. They have been so easy to get hold of throughout the whole experience and have always helped in any way they could. We cannot thank them enough, would recommend them to anyone.
I would definitely recommend The Mortgage Store. They have been absolutely amazing going above and beyond to help me. A massive thank you to the team.
I owe a huge thank you to Ian Wilson and Lynn Cartwright and all his team, they worked so hard at getting the mortgage for my first house and I would advise everyone to use Ian Wilson as they are so professional and upfront it makes the stress of house buying less stressful 🙂
As first-time buyers, Ian and his team made our mortgage process very stress free, really helpful and explained everything to us. Thanks again!
Thumbs up to Ian and his team, whether you’re putting a new application in or re-mortgaging, everybody is so helpful, and willing to help, even the most simplest questions are answered quickly. Could not recommend another team in helping you reach your goals – thank you guys 5 stars again 
Ian and team were brilliant with my recent house move. Great service, super helpful and knowledgeable. I have used Ian for 20 years and wouldn’t go anywhere else. Highly recommended and the best in the business!
When others told us to give up hope on buying our first home in the current circumstances, you guys showed us the way and gave us the hope we were longing for. As first time buyers looking to move to Kettering from London, in a world pandemic, it was daunting – and we were told we would never do it. Thank you for guiding us, injecting the excitement into buying our first home and leading the way to getting a mortgage in a simple and stress-free way. We wouldn’t be where we are today without you guys! You solved problems for us, overcame obstacles and were SO efficient. Now…if only you were our solicitors too 😂
These guys are just brilliant, fun and friendly, great knowledge and a vast amount of lenders. Ian got us a mortgage where we couldn’t get one previously, we ended up with a better deal later on also with a great rate with a High Street lender. The ladies are very friendly and professional and make sure everything is dealt with promptly. If you need a mortgage this team is where you need to go.
Look forward to seeing you all when our renewal is up. 😁👍 Tom and Georgie
We have been seeing Ian at The Mortgage Store since we bought our house in 2012.. always gives excellent advice and very friendly professional service. Thoroughly recommend
Could not fault anything with Ian and his team at The Mortgage Store, everybody was very pleasant and very helpful and efficient throughout the process, would highly recommend to anybody that is looking to sell or purchase a property
I have just had my second mortgage offer issued today! Both of which I have had accepted with the help of Ian, I would highly recommend The Mortgage Store, Ian is great and liaising with Lynn via email has been so easy. Thank you!
Ian will always make time to listen and advise you on all areas, with what mortgage suits YOU. Great care is shown in his work. Really helpful x
Can’t thank Ian and his team enough for the help and support I received every step of the way through my remortgage process.
From the initial meeting where I explained my circumstances and how I got to be in the position I was I never felt I was being judged and they genuinely seemed to want to help and improve my circumstances. Ian found me the best deal on the market and after around 8-10 weeks including Christmas & New Year, I have completed. No question was ever a bother for them to answer and I regularly nipped into the office for help with the paperwork. I would highly recommend Ian Wilson and will definitely use them again in the future.
Exceptional Mortgage Advice – Highly Recommend!
We had an outstanding experience working with The Mortgage Store on securing our new mortgage. From the very first consultation Ian demonstrated deep industry knowledge, professionalism, and genuine care to get us the right package.
Ian took the time to explain all available options, ensuring we fully understood the process and felt confident in our decisions. The communication was prompt, clear, and always reassuring.
Thanks to their expertise, We secured a mortgage deal tailored perfectly to our needs. I truly appreciate their patience and dedication in making everything run smoothly.
I highly recommend The Mortgage Store to anyone looking for a reliable, knowledgeable, and supportive mortgage advisor. The commitment to excellence sets them apart, and I couldn’t be happier with the service provided!
Very good people they know what to do exactly….
Just stair cased to 100% of a property from shared ownership, I used Ian to help me with my mortgage. Made every thing so easy & had really good communication. Would recommend & use again.
Great service. Great communication .They work fast and for you. Very efficient team. I will definitely recommend them to anyone who wants to purchase a home.
Ian was great with our mortgage requirements and knew exactly who would offer us a mortgage to buy our new house before he even checked the market. Really knows what he’s doing. We will be back!
Ian and his team have been amazing and helpful from the beginning. We were recommended to go to Ian and it’s the best decision we made. If we had stuck with the people we bank with, we would have never been able to get a mortgage because of the COVID situation so to have someone completely independent who has access to the whole market was a benefit to us. We have since recommended Ian and his team to others looking to start their journey. No question was ever too much trouble. Thanks, everyone! ![]()
I am not sponsored in any way (take a peek at my account for proof lol) I wanted to say that this man and his team worked tirelessly on my behalf when I was clueless which direction to take. This man is insanely good at his job and I would recommend him in a heartbeat x
Ian and team are the best in business. They have done all my mortgages for 20 years and even my family’s mortgages. Very knowledgable, professional and the best there is.
Great service from Ian & the team, he makes the mortgage process very simple & sources the best deals.
Ian and his fabulous team have been amazing… start to finish….. We literally can’t thank them enough and would highly recommend them to anyone needing their services!!
Ian is a down to earth, straight-talking and knowledgeable guy. He met with our family several times to get us sorted with a mortgage for our first home. We would definitely recommend Ian and would use him again. Thanks so much!
Ian was fantastic, he really helped us navigate the multitude of mortgage options available, and his inside knowledge of who offers what made a massive difference. His staff were also brilliant and responsive through the various stages of putting the mortgage in place.
Good service from all team. Recommended 5🌟
I’ve been going to Ian at The Mortgage Store for 19 years plus! I wouldn’t dream of going anywhere else, extremely professional, has an amazing team that are always happy to help! Thank you, Ian and staff, for always making things easy and go smoothly!
Applied mortgage through The Mortgage store on recommendation of a friend and the very first meeting made me feel I came to the right place. Ian himself is very knowledgeable and knows his job, my application had some hiccups due to my own documents but I wasn’t left alone frustrated and was making calls every hour, and not on a single call I felt they are denying the service they promised, Lynn and Caroline are surely an Asset to Ian, their politeness and focused approach to ensure client satisfaction is top priority. Mortgage approved and ready to move in.
Thanks, Ian and team *5/5*
I was told I would never be able to get a mortgage and I was put forward to Ian Wilson by a friend that had also used his services, I have previously used other services that have not helped in any way but I can tell you now that this is the best service I have had, and they have managed to get me the mortgage I need! I highly recommend their company as they will help you every step of the way and have given me information, help and advice along the way xxxxx
Brilliant team, so very impressed with the knowledge, support and kindness of the team. As a new homeowner, I asked so many questions as I was unsure of the process and they were always there to support and reassure me during the whole process. Would most definitely recommend them to anyone buying a home.
After being told by the estate agents mortgage advisor it was “impossible” for me to get a mortgage with my partner who already has a mortgage. We were recommended Ian Wilson The Mortgage Store by a friend. The service and support we have received from Ian, Lynn and Caroline from the initial appointment to the mortgage being approved has been exceptional. A huge thank you to the whole team for proving the “impossible” is possible!
Big thank you to Ian & Lynn for their service! Highly recommend the team!
Excellent service and very experienced, friendly staff. Would definitely recommend!
Can’t thank Ian & the mortgage store enough for helping us with our first home/mortgage! Always explained everything in detail & answered our many questions! Excellent customer service! Thank you again! Will see you in a few years!! xx
It’s the second time me and my husband have used the mortgage store to help us with our mortgage and yet again they have been absolutely brilliant! So friendly but professional. Thank you again.
I would also like to add re Ian that his service was absolutely first class – again far exceeding the norm and all done with care and support. This also made a huge difference to our experience of the process and we very much appreciated this.
Absolutely Outstanding Service – Highly Recommended!
As first-time buyers, the whole mortgage process seemed a bit overwhelming at first — but Ian and Lynn at The Mortgage Store made it feel completely smooth and stress-free from the very first call.
They guided us with incredible professionalism, clarity, and warmth, explaining every step in a way that was easy to understand. From our initial chat to submitting the application, the entire process took just 45 minutes, and unbelievably, we had our mortgage offer approved within 2 days. That kind of speed and efficiency is practically unheard of — we were genuinely amazed!
Ian was brilliant at breaking down the numbers, options, and answering every question with patience, while Lynn kept everything on track and followed up regularly so we never felt out of the loop. They both worked like a dream team, always putting our needs first and making sure we felt supported throughout the process.
If you’re a first-time buyer or even just looking for solid mortgage advice, I honestly can’t recommend Ian and Lynn highly enough. Their service is fast, reliable, friendly, and genuinely caring. We feel very lucky to have found them!
Thank you both so much – you’ve helped us take a huge step forward in our lives, and we’re truly grateful!
Amazing service. This has been the best service ive received in many years.
Great service as always from Ian and Lynn, used them a number of times to get the best mortgage deal. They make it quick and easy to fins the right mortgage. Highly recommend.
Ian and Lynn were brilliant helping us secure our mortgage at good rates, very professional and proactive helped us along the way. I cannot recommend them enough. Thank you
Amazing friendly service from start to finish from Ian & Lynn, quick email replies to my many question’s and always there to answer the phone, I would Definitely recommend and see you again in 2 years 😀
The application appointment itself was very easy and our mortgage was approved by NatWest in just four working days.
We initially wanted to find a mortgage broker who took their full fee as commission from the mortgage company, but my mum recommended Ian and we are very glad we went with him!
We are now in our first home on a mortgage rate we are happy with. Thank you!
Ian and his team were my go-to. Excellent unrivalled service for me. No messing and does exactly what it says on the tin!
Ian has assisted myself and my family on numerous occasions and is a brilliant professional and very capable and knowledgable. I have always been made to feel my questions and issues are important and there is no one else I would use for my next house purchase
Used Ian Wilson, The Mortgage Store on a number of occasions now. Ian very knowledgable and Caroline and Lynn very helpful. Very efficient and I would highly recommend them. Thank you all.
He took all the stress and hassle out of the process and was always easily contactabl
Head Office
The Mortgage Store
30 Speight Crescent,
Barton Seagrave,
Kettering,
NN15 6FL
+44 (0)800 310 0051
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Disclaimer
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. There is no charge for a mortgage consultation, quotations or providing an agreement in principle. A fee of £299 is payable on submission of a full mortgage application.
The Mortgage Store (Ian Wilson) limited is authorised and regulated by the Financial Conduct Authority. Financial Services Registered number for The Mortgage Store (Ian Wilson) limited is 784801. The Mortgage Store (Ian Wilson) limited is registered in England and Wales No: 9447172. Registered and trading address is 30 Speight Crescent,Barton Seagrave, Kettering, NN15 6FL.The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK. If you contact us by e-mail, we may store your name and address to facilitate communications.
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Complaints
If you wish to register a complaint, please write to Ian Wilson, The Mortgage Store, 30 Speight Crescent, Barton Seagrave, Kettering, NN15 6FL or telephone 01536 310220. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.
