Testimonials
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I had a fantastic experience with Ian and his team. Ian was able to help me quite late in the day as interest rates were going up and up and was able to get me great deal. Lynn was in constant contact also during the whole process and I always felt comfortable and confident when I needed anything from them. Thank you very much to Ian and the whole team
Excellent service again provided by Ian been with him since he 1st started wouldn't go anywhere else, very knowledgeable.
Fantastic Service. I cant thank you enough Ian. Your expertise, experience and decency made a complex scenario feel easy. Really great service from a very professional & knowledgeable advisor. I wont go anywhere else now. 5***** RECOMMENDED
Great service!
Great communication
Always there to help! Highly recommend
Professional service and kept well informed of stages and requirements. Would highly recommend using this service by Ian Wilson Mortgages.
Very helpful 100% recommend, thank you Ian.
Ian and Lynn were very informative and helpful in helping me secure my mortgage, so easy and stress free, would highly recommend.
From my first contact dropping in at the shop on Gold Street, my mortgage application could not have gone more smoothly. Thanks to Ian and Lynn for their professionalism and competence.
Highly Recommend!!
Highly Recommend! Ian & Lynn were both very helpful & supportive , making it a smooth process throughout!
Thank you again 🙂
Great service. Definitely recommend!
Very helpful and knowledgeable guy. Very keen to help and understanding
My partner and I had a great experience with Ian. At the start of the whole mortgage process we were clueless, but Ian’s experience and guidance were incredibly helpful, and he explained things in a way that was very easy to understand. We just moved into our first home and we couldn’t be happier!
Been going to the mortgage store to see Ian for 6years. Always get the best service and Ian is always very helpful with any questions you may have. We wouldn't use anyone else. 100% recommended.
Best mortgage adviser in our area! Ian and his colleagues work at exceptional levels of expertise, timing and customer service. Thank you!
We wanted to say a massive thank you for helping us purchase our new home and for the incredible quick turnaround. You both have been absolutely fantastic and we hope to use you again
Just wanted to say thank you, our remortgage has completed. We were very happy with the service we received from Ian. Very easy process and put our minds at rest from the beginning. Would highly recommend.
Fantastic service from Ian, Lynn & Michelle and I would definitely recommend the Mortgage Store, thank you.
Ian and the lovely ladies from The Mortgage Store have been absolutely incredible from start to finish. They have been so easy to get hold of throughout the whole experience and have always helped in any way they could. We cannot thank them enough, would recommend them to anyone.
I would definitely recommend The Mortgage Store. They have been absolutely amazing going above and beyond to help me. A massive thank you to the team.
I owe a huge thank you to Ian Wilson and Lynn Cartwright and all his team, they worked so hard at getting the mortgage for my first house and I would advise everyone to use Ian Wilson as they are so professional and upfront it makes the stress of house buying less stressful 🙂
As first-time buyers, Ian and his team made our mortgage process very stress free, really helpful and explained everything to us. Thanks again!
Thumbs up to Ian and his team, whether you're putting a new application in or re-mortgaging, everybody is so helpful, and willing to help, even the most simplest questions are answered quickly. Could not recommend another team in helping you reach your goals - thank you guys 5 stars again 
Ian and team were brilliant with my recent house move. Great service, super helpful and knowledgeable. I have used Ian for 20 years and wouldn’t go anywhere else. Highly recommended and the best in the business!
When others told us to give up hope on buying our first home in the current circumstances, you guys showed us the way and gave us the hope we were longing for. As first time buyers looking to move to Kettering from London, in a world pandemic, it was daunting - and we were told we would never do it. Thank you for guiding us, injecting the excitement into buying our first home and leading the way to getting a mortgage in a simple and stress-free way. We wouldn't be where we are today without you guys! You solved problems for us, overcame obstacles and were SO efficient. Now...if only you were our solicitors too 😂
These guys are just brilliant, fun and friendly, great knowledge and a vast amount of lenders. Ian got us a mortgage where we couldn't get one previously, we ended up with a better deal later on also with a great rate with a High Street lender. The ladies are very friendly and professional and make sure everything is dealt with promptly. If you need a mortgage this team is where you need to go.
Look forward to seeing you all when our renewal is up. 😁👍 Tom and Georgie
We have been seeing Ian at The Mortgage Store since we bought our house in 2012.. always gives excellent advice and very friendly professional service. Thoroughly recommend
Could not fault anything with Ian and his team at The Mortgage Store, everybody was very pleasant and very helpful and efficient throughout the process, would highly recommend to anybody that is looking to sell or purchase a property
I have just had my second mortgage offer issued today! Both of which I have had accepted with the help of Ian, I would highly recommend The Mortgage Store, Ian is great and liaising with Lynn via email has been so easy. Thank you!
Ian will always make time to listen and advise you on all areas, with what mortgage suits YOU. Great care is shown in his work. Really helpful x
Can’t thank Ian and his team enough for the help and support I received every step of the way through my remortgage process.
From the initial meeting where I explained my circumstances and how I got to be in the position I was I never felt I was being judged and they genuinely seemed to want to help and improve my circumstances. Ian found me the best deal on the market and after around 8-10 weeks including Christmas & New Year, I have completed. No question was ever a bother for them to answer and I regularly nipped into the office for help with the paperwork. I would highly recommend Ian Wilson and will definitely use them again in the future.
Very helpful and can’t do enough for you, I recommend them to everyone.
Fantastic service, great communication all the way through the process.
Definitely The go-to place for a mortgage. Excellent service 👍🏻
Had faced a few problems trying to get my mortgage sorted until I went to Ian. He pushed through very swiftly in getting me a mortgage and with the help of his team made the whole process as stress-free as possible for myself. Couldn't be happier with the service I received and can't thank you enough. Sarah 😊
Ian and this team were fantastic. Really helpful and friendly. All of them made plenty of time for us either in appointments or advice over the phone. They have arranged our new mortgage and sourced a very good solicitor for us. I would highly recommend The Mortgage Store to everyone. Thanks so much in particular to Ian and Lynn who were my main contacts throughout the process of buying our new house.
Fab service. All very helpful and approachable. Can’t wait to move into our new house. Thanks for all your help
Excellent service, Ian, Lynn, and Caroline were very helpful , friendly people and went extra mile helping to remortgage my house, I would recommend Ian Wilson Mortgage Store
I'm now sitting and painting the wall in our new house. Guess it wouldn't be possible without your help guys. Thank you very much for your knowledge and support throughout the process! We sincerely appreciate it! - Victoria & Russ
We've just had another mortgage sorted out by Ian and his team. Been a customer since the 90's but always come back, even though we now live in Northampton, as the service is excellent and Ian always explains everything so clearly and without complication.
I highly recommend Nigel for all your protection needs, he is really focused on looking after your family's needs if anything was to happen to you. Please make an appointment to see him today.
Excellent service. Very helpful friendly staff. Would 100% recommend using these for all your mortgage issues. Thank you for your great service
Couldn't recommend Ian and his team high enough.
Cant recommend Ian enough! Saved me thousands! And.... he has amazing taste in t-shirts!! X
Really supportive and helpful throughout, would not hesitate to recommend.
Helped us no end some years ago top bloke highly recommend.
Popped in to discuss remortgaging. Very helpful and knowledgeable. We were not made to feel under pressure to make decisions and we left the store very happy with our new mortgage agreement.
Thank you so much, Ian, for helping with my new lower mortgage rate etc. Saved loads of money and would recommend you to all, great guy and very knowledgeable. Brillant. Really great advice. Thanks!!
Brilliant. Really great advice. Thanks!!
Ian's handled our mortgages for as long as I can remember, and always gives us honest, smart advice, and never any pressure. No 'corporate' waffle, just a friendly service!
Ian and Lynn provided the best service possible. After initially being rejected a mortgage, Ian did not give up so easily and managed to get a mortgage approved with another lender. Both Ian and Lynn helped to make the process go as smoothly as possible despite a number of problems that arose. Thanks to them a dream is almost reality. Thank you Ian and Lynn!! 🙂 would recommend using The Mortgage Store to any one!
Have used Ian at The Mortgage Store numerous times for our mortgage needs and have never been disappointed. He goes the extra mile to help explain things so you understand and will find you the best deals. Definitely recommend.
Had an appointment with Ian for mortgage advice. Went in knowing absolutely nothing about mortgages and money lending. Ian was so helpful and lovely, and explained everything. He was very patient and put things into simple terms! Will definitely be using him when we go for a mortgage.
Quality service from The Mortgage Store.
Fantastic service, nice friendly and helpful people. Have used several times without any issues.
Got to say Ian you got me my first mortgage in 98 and never let me down since, top man.
Ian and Lynn provided the best service possible. Would definitely recommend them. They go the extra mile to help the process go as smoothly as possible.
Today is what I'd call a good day. Our mortgage has been accepted on the house we have brought. Thank you to Ian Wilson for all your help. If anyone is looking to buy a house I'd definitely recommend him as the mortgage advisor 👍
Brilliant team and go the extra mile. Always willing to help. Would 100% recommend
Ian at The Mortgage Store in Kettering has been absolutely fantastic. Over this bank holiday weekend, Ian really put himself out to support me and my partner in securing a mortgage so we can buy our first home together, and we’re incredibly grateful for everything he did.
I honestly cannot praise Ian enough for his continued support. Having been in business for 28 years, I’ve used Ian’s services for decades now, and every single time he goes above and beyond to secure the best possible deal for me. His knowledge, dedication, and willingness to help are second to none.
A massive thank you to Ian and The Mortgage Store once again — world-class service at its very best.
Would highly recommend Ian and Lynn. We were looked after brilliantly and were so impressed with the knowledge and advice Ian shared with us. He made everything so simple and easy and we couldn’t be more grateful. Lynn kept in contact regularly and was such a friendly voice to speak to over the phone. If you’re looking for mortgage advice, this is definitely the place to go!
Exceptional Mortgage Advice – Highly Recommend!
We had an outstanding experience working with The Mortgage Store on securing our new mortgage. From the very first consultation Ian demonstrated deep industry knowledge, professionalism, and genuine care to get us the right package.
Ian took the time to explain all available options, ensuring we fully understood the process and felt confident in our decisions. The communication was prompt, clear, and always reassuring.
Thanks to their expertise, We secured a mortgage deal tailored perfectly to our needs. I truly appreciate their patience and dedication in making everything run smoothly.
I highly recommend The Mortgage Store to anyone looking for a reliable, knowledgeable, and supportive mortgage advisor. The commitment to excellence sets them apart, and I couldn't be happier with the service provided!
Very good people they know what to do exactly….
Just stair cased to 100% of a property from shared ownership, I used Ian to help me with my mortgage. Made every thing so easy & had really good communication. Would recommend & use again.
Great service. Great communication .They work fast and for you. Very efficient team. I will definitely recommend them to anyone who wants to purchase a home.
It's quite rare to find a business that genuinely cares about the service it offers and goes to great lengths to find the best solution for a customer - however Ian and his team were absolutely brilliant and saved me a fortune (again)!! Thank you so much and see you again in just under two years!
Fantastic service. Ian and Lynn have been so helpful in arranging our mortgage, finding the best and appropriate deal for us, we struggled with some of the paperwork and forms and they helped with all of this. Would definitely recommend for independent advice and friendly professional service.
Ian Wilson was brilliant help for me as a first time buyer, he answered all the questions I had and made sure we could find exactly what I need going forward, couldn’t recommend him more.
Ian made the complicated mortgage process easy for us to navigate and his excellent knowledge was invaluable to us as first time buyers! Even with some complicated circumstances, he managed to get us an affordable rate we are happy with! Highly recommend!
Ian, as always was great. Very smooth process.. chased everything up for me. Will always use him and his team..
Ian is the most amazing person to go if you’re wanting a mortgage/ anything mortgage related, he has been the biggest help as well at Lynn, who have both kept up to date with every part of the process, both Ian and Lynn have made the whole mortgage process completely stress free, I can’t thank them enough for all of their help and I would recommend anyone/ everyone to go to The Mortgage Store, thank you both so much 
Outstanding service as always and still after so many years of remortgaging a pleasure to deal with. Thank you for all the advice and support, and look forward to dealing with you again in the not-to-distant future.
You could not find a more dedicated team. This is our second application with Ian and Lynn. As always they have never given up no matter the requests. Once again we have received the best offer possible by lenders. Fantastic service as always. THANK YOU!!
Remortgaged through Ian and the team at The Mortgage Store and the service was excellent, the process was simple and nothing was too much trouble. Great job - thank you
I would highly recommend, the service we have received has been outstanding. A very smooth transaction from start to finish. Many thanks
Fantastic service would fully recommend to everyone
Huge thank you to Ian and his team at The Mortgage Store for being a part of my journey buying my first home! Very helpful, knowledgeable and quickly found me the best possible mortgage! Even after the mortgage had been agreed Ian and Lynn were still able to answer any/every question I had. I would highly recommend Ian to anyone that is looking to purchase a property. 
What a positive experience, highly recommend TMS. We switched over to Ian and are so glad we did, excellent service and knowledge, Lynn has been a delight to work with always so helpful and efficient. Brilliant team and great results after the challenges of COVID and being self-employed!
Ian was great with our mortgage requirements and knew exactly who would offer us a mortgage to buy our new house before he even checked the market. Really knows what he’s doing. We will be back!
Ian and his team have been amazing and helpful from the beginning. We were recommended to go to Ian and it's the best decision we made. If we had stuck with the people we bank with, we would have never been able to get a mortgage because of the COVID situation so to have someone completely independent who has access to the whole market was a benefit to us. We have since recommended Ian and his team to others looking to start their journey. No question was ever too much trouble. Thanks, everyone! 
I am not sponsored in any way (take a peek at my account for proof lol) I wanted to say that this man and his team worked tirelessly on my behalf when I was clueless which direction to take. This man is insanely good at his job and I would recommend him in a heartbeat x
Ian and team are the best in business. They have done all my mortgages for 20 years and even my family's mortgages. Very knowledgable, professional and the best there is.
Great service from Ian & the team, he makes the mortgage process very simple & sources the best deals.
Ian and his fabulous team have been amazing... start to finish..... We literally can't thank them enough and would highly recommend them to anyone needing their services!!
Ian is a down to earth, straight-talking and knowledgeable guy. He met with our family several times to get us sorted with a mortgage for our first home. We would definitely recommend Ian and would use him again. Thanks so much!
Ian was fantastic, he really helped us navigate the multitude of mortgage options available, and his inside knowledge of who offers what made a massive difference. His staff were also brilliant and responsive through the various stages of putting the mortgage in place.
Good service from all team. Recommended 5🌟
I’ve been going to Ian at The Mortgage Store for 19 years plus! I wouldn’t dream of going anywhere else, extremely professional, has an amazing team that are always happy to help! Thank you, Ian and staff, for always making things easy and go smoothly!
Applied mortgage through The Mortgage store on recommendation of a friend and the very first meeting made me feel I came to the right place. Ian himself is very knowledgeable and knows his job, my application had some hiccups due to my own documents but I wasn't left alone frustrated and was making calls every hour, and not on a single call I felt they are denying the service they promised, Lynn and Caroline are surely an Asset to Ian, their politeness and focused approach to ensure client satisfaction is top priority. Mortgage approved and ready to move in.
Thanks, Ian and team *5/5*
I was told I would never be able to get a mortgage and I was put forward to Ian Wilson by a friend that had also used his services, I have previously used other services that have not helped in any way but I can tell you now that this is the best service I have had, and they have managed to get me the mortgage I need! I highly recommend their company as they will help you every step of the way and have given me information, help and advice along the way xxxxx
Brilliant team, so very impressed with the knowledge, support and kindness of the team. As a new homeowner, I asked so many questions as I was unsure of the process and they were always there to support and reassure me during the whole process. Would most definitely recommend them to anyone buying a home.
After being told by the estate agents mortgage advisor it was "impossible" for me to get a mortgage with my partner who already has a mortgage. We were recommended Ian Wilson The Mortgage Store by a friend. The service and support we have received from Ian, Lynn and Caroline from the initial appointment to the mortgage being approved has been exceptional. A huge thank you to the whole team for proving the "impossible" is possible!
Big thank you to Ian & Lynn for their service! Highly recommend the team!
Excellent service and very experienced, friendly staff. Would definitely recommend!
Can't thank Ian & the mortgage store enough for helping us with our first home/mortgage! Always explained everything in detail & answered our many questions! Excellent customer service! Thank you again! Will see you in a few years!! xx
It’s the second time me and my husband have used the mortgage store to help us with our mortgage and yet again they have been absolutely brilliant! So friendly but professional. Thank you again.
Thanks for confirmation of everything, really pleased with the service you provide and the product we got so thank you so much.
Ian is the best in the business. I have used him for all my mortgage needs for 20 years and always get me the best deal, top lenders and no hassle. My parents and friends use him also. He knows everything about mortgages!
Being self-employed and getting back on the housing ladder was a daunting prospect. But Ian put my fears at rest and found us the right mortgage that suited our needs and met the bank's criteria. If you have been turned down elsewhere don't give up, speak to Ian.
Hi Ian and Lynn
A good man, a great service. Definitely a top pick.
Went to Ian, got good advice in one visit, done the normal checks and I'd got mortgage offer within two weeks. Spot on. His staff friendly too. Would definitely recommend. Will use him when my fixed rate comes to an end and highly recommend him.
I went to Ian thinking I would be unable to get a mortgage. He helped me sort everything so that it was achievable and I happily bought my house in Dec 2016. With Ian's help, the whole process was stress-free and he is easy to talk everything through with and gives advice you can understand. I will definitely use him when my fixed rate comes to an end and highly recommend him.
I have used The Mortgage Store a number of times, I have always received an excellent and professional service. I highly recommend Ian and his team.
Lynn, I am happy for you to use the comments on your website. I would add that you also were excellent in every way, responding quickly to our questions and providing support, reassurance and help far beyond normal professional parameters. What you did made a real difference in what was for us a confusingly complicated process.
I would also like to add re Ian that his service was absolutely first class - again far exceeding the norm and all done with care and support. This also made a huge difference to our experience of the process and we very much appreciated this.
Ian and Lynn have provided excellent service for arranging mortgages and insurances. I wouldn't go anywhere else. Thanks again!
Ian helped me sort a mortgage and then stayed with it for the 6 months it took to completion. This involved requesting an extension on 3 occasions. I would definitely recommend The Mortgage Store.
Highly recommended. Very helpful and professional. Will be using again soon.
Amazing service, always so friendly and will do everything in their power to please customers!
Excellent informative information, would recommend to anyone trying to negotiate the minefield that is mortgage acceptance.
Great service here. Have been using Ian for the past 12+ years for mortgage advice for both residential and buy to let property. Very professional and helpful and no matter what can always find a solution.
Ian and Lynn made the remortgaging of my house run smoothly and quickly. Would definitely recommend them. Will use you again in 2 years. Thank you.
Ian and Lynn have helped me to get a mortgage. I'm 62 years old and self-employed. They are genuine experts and extremely professional. Thank you both.
Absolutely Outstanding Service – Highly Recommended!
As first-time buyers, the whole mortgage process seemed a bit overwhelming at first — but Ian and Lynn at The Mortgage Store made it feel completely smooth and stress-free from the very first call.
They guided us with incredible professionalism, clarity, and warmth, explaining every step in a way that was easy to understand. From our initial chat to submitting the application, the entire process took just 45 minutes, and unbelievably, we had our mortgage offer approved within 2 days. That kind of speed and efficiency is practically unheard of — we were genuinely amazed!
Ian was brilliant at breaking down the numbers, options, and answering every question with patience, while Lynn kept everything on track and followed up regularly so we never felt out of the loop. They both worked like a dream team, always putting our needs first and making sure we felt supported throughout the process.
If you’re a first-time buyer or even just looking for solid mortgage advice, I honestly can’t recommend Ian and Lynn highly enough. Their service is fast, reliable, friendly, and genuinely caring. We feel very lucky to have found them!
Thank you both so much – you’ve helped us take a huge step forward in our lives, and we’re truly grateful!
Amazing service. This has been the best service ive received in many years.
Great service as always from Ian and Lynn, used them a number of times to get the best mortgage deal. They make it quick and easy to fins the right mortgage. Highly recommend.
Ian and Lynn were brilliant helping us secure our mortgage at good rates, very professional and proactive helped us along the way. I cannot recommend them enough. Thank you
Amazing friendly service from start to finish from Ian & Lynn, quick email replies to my many question's and always there to answer the phone, I would Definitely recommend and see you again in 2 years 😀
We've recently worked with Ian to sort out a new mortgage deal and himself and Lynn are so helpful and friendly they made the whole process so easy, we couldn't recommend them enough. Thank you.😊
Fabulous service from Ian Wilson and his team. I've used them for years to arrange mortgages, wouldn't go to anyone else. Highly recommended.
Very professional and efficient. Have been using Ian’s mortgage advisor services for more than five years and cannot recommend him enough. Save lots of time and money.
Went to Ian as very clueless first time buyers. He made the process so simple and easy. He talked us through the different options and terms, and recommended NatWest saying they were very straightforward for first time buyers.
The application appointment itself was very easy and our mortgage was approved by NatWest in just four working days.
We initially wanted to find a mortgage broker who took their full fee as commission from the mortgage company, but my mum recommended Ian and we are very glad we went with him!
We are now in our first home on a mortgage rate we are happy with. Thank you!
Thank You
I am writing to thank Ian and his team @ The Mortgage Store for the professional way they handled my Buy to Let remortgage. Ian sourced the best deal which suited my circumstances and I was kept fully informed at every stage. I was greatly impressed with their positivity which put me at ease during the mortgage application and I would certainly recommend them to anyone looking for good mortgage advice.
Ian and his team were my go-to. Excellent unrivalled service for me. No messing and does exactly what it says on the tin!
Ian has assisted myself and my family on numerous occasions and is a brilliant professional and very capable and knowledgable. I have always been made to feel my questions and issues are important and there is no one else I would use for my next house purchase
Used Ian Wilson, The Mortgage Store on a number of occasions now. Ian very knowledgable and Caroline and Lynn very helpful. Very efficient and I would highly recommend them. Thank you all.
Great service, top notch! Thanks, Ian 👍🏻
Brilliant service, always kept us in the know on a long and not too straight forward process!!
Great service received. Very helpful and knowledgeable. All done very quickly. Would definitely recommend. Thank you.
I would highly recommend using Ian and his team. Our situation was quite tricky, needing two separate mortgages with lots of complicate
He took all the stress and hassle out of the process and was always easily contactabl
Showed us what a mortgage experience should be like after having a previous bad one elsewhere. Happily in our house thanks to all the team!
Ian was quick and easy to work with who sorted our mortgage out in less than an hour, just cut to the chase - No hidden fees or costs.... Even if you think you can’t get one, go in and see him, and let him work his magic! 10/10 Service! - Highly recommend.
Excellent, personal, friendly, reliable service and advice. I cannot recommend Ian (and Lynn) highly enough.
I would strongly advise anyone to go to Ian If they're planning on buying a house, especially first-time buyers! Me and my partner went in feeling like we didn't have a clue, we have since had our offer on a house accepted and our mortgage offer. We couldn't be happier and it's all thanks to the hard work put in by Ian and Lynn.
We dealt with Ian at The Mortgage Store in 1998 when purchasing our first house and again in 2003 - absolutely outstanding service on both occasions. Highly recommend.
Excellent service. Helpful from start to finish. Always gets the best deal out there.
Would recommend Ian to anyone, so helpful and knowledgable. Made the whole process easy and stress free. Thank you so much.
Both Ian and Lynn are very friendly, honest and helpful people. I have used the service provided by them for 8+ yrs now and wouldn't trust anyone else with my mortgage or insurance. I can not thank them enough for their help and support in the stressful times that mortgages and insurances can bring.
Amazing service Ian Wilson. Your help and advice is most appreciated in securing another fixed-rate mortgage.
We always get great service from Ian and his team. We've used him for many years now and will continue to in the future.
Excellent service, amazing, polite and friendly people, definitely recommend to others.
Very friendly, helpful and super efficient. I would definitely recommend.
Ian at the Mortgage Store made the process of buying our first house completely hassle free. He explained the whole process from start to finish in a simple way we would understand and we were kept up to date at every stage of the mortgage process. Cannot recommend Ian enough! Thanks.
I initially approached Ian regarding a new mortgage, we then got talking about other services that Ian can assist with. Like most people, busy working you don't get the time to do the research that you really need to do. Ian dealt with it all, explaining everything in detail, to allow me to make the decision. Thank you Ian for your patience and professionalism! I would not hesitate in recommending Ian to anyone looking for a Mortgage or Insurance cover.
Head Office
The Mortgage Store
30 Speight Crescent,
Barton Seagrave,
Kettering,
NN15 6FL
+44 (0)800 310 0051
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Disclaimer
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. There is no charge for a mortgage consultation, quotations or providing an agreement in principle. A fee of £299 is payable on submission of a full mortgage application.
The Mortgage Store (Ian Wilson) limited is authorised and regulated by the Financial Conduct Authority. Financial Services Registered number for The Mortgage Store (Ian Wilson) limited is 784801. The Mortgage Store (Ian Wilson) limited is registered in England and Wales No: 9447172. Registered and trading address is 30 Speight Crescent,Barton Seagrave, Kettering, NN15 6FL.The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK. If you contact us by e-mail, we may store your name and address to facilitate communications.
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Complaints
If you wish to register a complaint, please write to Ian Wilson, The Mortgage Store, 30 Speight Crescent, Barton Seagrave, Kettering, NN15 6FL or telephone 01536 310220. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.