Independent Mortgage Advice
Custom Mortgage Matching
We search the market to find you the most suitable mortgage deal. Lenders and their reasons for accepting you vary a lot. We know all their criteria and rules, and this means we can find the right products for you and your circumstances.
Vastly Experienced Advisors
We have been here since 1997, which means that we have a wealth of knowledge and experience. Some of the intuitive tips and tricks we use every day, probably wouldn’t even occur to newly-qualified or less experienced advisers.
Tailored Mortgage Protection
Your bank may offer you their one-size-fits-all mortgage protection policy. This approach is rarely in your best interests. We can give you a comprehensive choice from the entire market to make sure you have exactly what’s right for you.
Impartial Mortgage Advice
Our advice is based on what’s best for you and only you. We don’t recommend any financial products based on the lenders’ interests, or our commercial considerations. You are what we are all about and we believe in putting you first.
Out-of-Hours Contact
Life can be busy and time short. Unlike some of our competitors, we will be happy to take your calls at night and weekends and respond to your Facebook messages too. We will give you a special mobile number, so don’t worry about a thing, just call us.
Putting YOU First
You are the most important part of everything we do and always will be and you deal directly with named individuals. Compare this to dealing directly with a bank or building society who can be faceless, anonymous and impersonal.
Flexible Appointment Times
Need an urgent appointment because you’ve fallen in love with a house? We can often speak with you on the spot and are also happy to extend our working day for you when needed. 24/7 online appointment booking is now available.
Rapid Progress Updates
We know many lenders, solicitors and estate agents very well. This means we can often get updates much faster than a bank or building society employee would. We’ll keep you up-to-date at each individual step of the process through to completion.
Quality Solicitor Referrals
Solicitors’ quotes can be misleading with costs omitted or hidden in the small print and your bill can be for a lot more than you were originally quoted. We recommend fixed-cost solicitors who are efficient and easy to work with.
Initial Disclosure Document (IDD)
Head Office
The Mortgage Store
64 Gold Street
Kettering
Northamptonshire
NN16 8JB
+44 (0)800 310 0051
Social Media Updates
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Disclaimer
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. There is no charge for a mortgage consultation, quotations or providing an agreement in principle. A fee of £299 is payable on submission of a full mortgage application.
The Mortgage Store (Ian Wilson) limited is authorised and regulated by the Financial Conduct Authority. Financial Services Registered number for The Mortgage Store (Ian Wilson) limited is 784801. The Mortgage Store (Ian Wilson) limited is registered in England and Wales No: 9447172. Registered and trading address is 64 Gold Street, Kettering NN16 8JB.The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK. If you contact us by e-mail, we may store your name and address to facilitate communications.
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Complaints
If you wish to register a complaint, please write to Ian Wilson, The Mortgage Store, 64 Gold Street, Kettering, NN16 8JB or telephone 01536 310220. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.